Ooma home phone service only supports 9-1-1 emergency calling from within the United States or Canada.If you are using this device in a location outside of the United States or Canada, the use of local emergency calling codes, such as 0-6-6 in Mexico, is not supported and will not work.If you dial 9-1-1 on your Ooma phone system, your call will be routed to the national emergency call center in the United States. The agent answering your call will not know your location, will only speak English, and will not be able to dispatch emergency responders to locations outside of the United States.To access local emergency calling services, retain an alternative access mechanism such as a local cell phone or landline.For more information about the limitations of Ooma 9-1-1 service, please see.
How to forward callsWhen you set up call forwarding, all incoming calls to your extension will be temporarily redirected to the number that you specify. You can turn call forwarding on and off at any time from a phone, or using the End User Portal.The way that you will turn call forwarding on and off depends on the type of device you are using.
Analog phone, IP phone, Ooma DP1 desk phone, or mobile app Turn call forwarding onPick up the phone and dial.72. Wait for the prompt, and then enter the phone number that will receive forwarded calls followed by #.
Ooma Calls To Canada
The system will confirm the number that you entered. Disable call forwardingTo disable call forwarding from your extension and clear the information about the forwarding number that has been stored, pick up the phone and dial.73. You will hear a message confirming that call forwarding is disabled. Toggling call forwarding on and offOnce you have set up call forwarding for your extension, either through the extension phone or online, you can toggle it on and off.
To do this, pick up the phone and dial.74. Depending on the previous setting, you will hear a message indicating that call forwarding is now disabled or enabled. End User PortalYou can learn more about configuring call forwarding and turning it on and off from the End User Portal. Mobile appYou can toggle call forwarding on and off with the mobile app by clicking More in the app’s menu and then clicking Call Forward to update your preferences.